IT Support for Life Sciences, STEM and Biotech Companies
With our long history of working with Life Sciences, STEM and Biotechnology companies in the UK. In fact many of our clients have come back to Kriston Technology for IT Support as they have moved companies or started in new roles within other Life Sciences businesses.
We have in-depth experience in supporting companies in these fields and the complexities of integrating scientific equipment and IT. We understand how vital it is to comply with industry regulations, protecting your intellectual property and plan for business continuity and growth.
We understand the unique requirements Scientific companies have and can provide fully tailored IT solutions for pharmaceutical and biotechnology companies. We will work with you to create an IT roadmap aligned to your business’s strategy and goals, making sure you are getting the most value for money from your investments in IT.
At the Heart of UK’s Life Sciences Corridor
The stretch of innovation between Oxford and Cambridge is one of the most concentrated life sciences and STEM ecosystems anywhere in the world. There is a huge amount of research investment, a steady flow of spin-outs, and some genuinely important scientific and clinical progress happening across the region.
Kriston Technology has been supporting the companies behind that work for over 25 years. Not from the outside, but as part of the ecosystem itself.
Oxfordshire
Oxfordshire’s life sciences community spans Oxford Science Park, Begbroke Science Park, Harwell Campus, and the Abingdon corridor. It’s a close-knit network of university spin-outs, growing biotechs, and established pharmaceutical organisations, all at different stages of their journey.
This is where we’re based, and it’s where many of our long-standing relationships have been built. We understand what it takes to move from early-stage research through to Series A and beyond, and we’ve supported clients as they’ve grown, changed roles, and built new ventures across the region. When something needs to be done in person, we’re close enough to respond quickly and practically.
Cambridgeshire
Cambridge has one of the most established life sciences clusters in Europe, centred around the Cambridge Biomedical Campus, Babraham Research Campus, and the businesses across Granta Park and the Cambridge Science Park.
We are now supporting businesses across Cambridgeshire in much the same way we do in Oxfordshire. Whether it’s a university spin-out, a scaling biotech, or a company expanding into the area, the challenges tend to be familiar. Managing data securely, supporting collaboration, and building an IT environment that keeps pace with growth.
Wherever you sit across the Oxford–Cambridge Arc, you’re working with a team that understands both the science and the practical realities of running and growing a business.
Wherever you’re based along the Oxford–Cambridge Arc, you’ll work with a team that speaks your language, scientifically, operationally, and commercially.
Your Reseach is Your Business. We Protect it like it is.
The data sitting on your network is not just data. It is years of research, hard-won insight, and the intellectual property that underpins your future as a business.
For life sciences organisations, the impact of a breach is rarely contained to IT. It can affect investor confidence, delay partnerships, complicate regulatory work, and in some cases undermine the value of the company itself. It is not something that can be treated as a background risk.
That is why we approach security as a foundation, not an add-on.
Our approach to protecting your intellectual property includes:
- Multi-layered endpoint and network security — so threats are stopped before they reach your data
- Role-based access controls — ensuring your most sensitive research is only accessible to the people who need it
- Encrypted, managed backups — tested regularly, so your data is recoverable when it matters most
- Dark web monitoring — alerting you if your credentials or data surface where they shouldn’t
- NDA-backed confidentiality — every member of our team operates under strict confidentiality policies, and we’re happy to sign NDAs where required
- Cyber Essentials certification — independently verified security, giving you and your investors confidence that your baseline is sound
We also help you stay ahead of the threats specific to your sector. Life sciences companies are increasingly targeted by state-sponsored actors and sophisticated cybercriminal groups precisely because of the value of what you’re developing. We take that threat seriously and we’ll make sure you’re not an easy target.
“Specialist IT partner for the UK’s Golden Triangle
life sciences community.”
Client Testimonials
Don’t take our word for it – here’s what our clients say:
Iain Miller
CEO of Presymptom Health
We’ve been using Kriston Technology for the past three years, and they’ve been nothing short of amazing. Fast, reliable, and a pleasure to work with every time!
Robin Cohen
CEO of aVaxzipen
Kriston Technology are an integral part of the team – their support is always available when we need it and to the highest standard. Their broad expertise across all aspects of IT and digital security has been invaluable to the company.
David Churchman
Founder and Managing Director of Inspired Health Outcomes
We simply don’t have IT issues – that’s because Kriston Technology manage our IT.
Some of our Clients
Why choose Kriston Technology for your Life Science and Biotech IT Support?
We recognise that generic IT support isn’t enough for the highly specialised world of pharmaceuticals and biotechnology.
Industry Expertise – We have been working in the Pharma, Biotech and Life Sciences sectors for over 25 years. Our team of IT professionals are industry certified and have experience of working with mulitple pharma companies, cumulating in a wealth of knowledge at their finger tips.
Security-focused – We are Cyber Essentials certified and security-focused. We understand protecting your sensitive research data, and your intellectual property is vital to your business. Security is at the core of our IT Support, by using a mutli-layered suite of security tools, adhering to security best practices, proactive monitoring and vulnerability management we will provide you with the right balance between data protection and end user productivty.
Fully Managed Service – We will support your full IT stack, from 1st line helpdesk to 3rd line support and IT projects. We’ve experience of supporting Lab computers to Electronic notebooks, and liaising with specialist vendors to keep your research and experiments on track.
Proactive Monitoring and Maintenance – We don’t just react to problems; Kriston Technology provides proactive monitoring and maintenance as part of our IT support for pharma and biotech to identify and resolve potential issues before they impact your operations.
Scalability and Growth – As your research and development evolve, your IT infrastructure needs to scale accordingly. Our IT support for pharma and biotech is flexible and adaptable to support your growth trajectory.
Specialist Scientific Software Support
In a biotechnology or pharmaceutical environment, your research is only as fast as the software supporting it. At Kriston Technology, we go beyond standard office applications to provide deep technical support for the specialized software suites that drive modern discovery.
We specialise in the ‘Last Mile’ of lab setup. Our team can assist with the installation and network integration of vendor-specific suites from ensuring your instruments communicate seamlessly with your secure data storage.
Whether you are performing AI-driven protein folding or managing complex instrumentation, our team ensures your software is correctly licensed, integrated, and optimized for your network. Our expertise includes:
Bioinformatics and Protein Modeling – These tools are used for computational biology, sequence analysis, and structural prediction.
- AlphaFold (AI-based protein structure prediction)
- Boltz (Molecular modeling/docking)
- HobPre (Protein homology modeling)
- CLC Main Workbench (Sequence analysis and genomics)
- CLC Sequence Viewer 8 (Sequence viewing/analysis)
- SnapGene Viewer (Plasmid/DNA sequence viewing and annotation)
- Illumina Sequencing Analysis Viewer (Sequencing run and results viewer)
Instrumentation and Control Suites – These are typically “vendor-specific” packages that interface directly with lab hardware.
- Agilent Suite (Chromatography/Mass Spec control)
- Attune (Acoustic focusing flow cytometry)
- Biacore (Surface Plasmon Resonance)
- Incucyte (Live-cell analysis)
- Unicorn (Protein purification/ÄKTA systems)
- PerkinElmer Syngistix (ICP-MS software)
- Malvern Panalytical Omni Access / Omni Trial (Particle characterisation)
- Metrohm OMNIS (Titration/ion chromatography control and data handling)
- Metrohm MagIC Net (Ion chromatography control and data handling)
- Magritek SpinSolve (Benchtop NMR instrument control and acquisition)
- Magritek Roboter (Automation/control for Magritek workflows)
- Shimadzu (Instrument control suite)
- Lab Solutions (Shimadzu instrument control and data system)
- Applied Biosystems QuantStudio Design & Analysis (qPCR instrument setup and analysis)
- Vialab (Integra) (Instrument control/automation)
- Vialink (Integra) (Connectivity/control layer for Integra systems)
- QY Printer (Instrument/report output utility)
- Signals (ELN / lab data platform and workflow management)
Data Anaylsis and Visualisation – General and specialised tools used to process raw data into publishable figures and statistical models.
- GraphPad Prism (Standard biostatistics and scientific graphing)
- FlowJo (Flow cytometry data analysis)
- Mars Data Analysis (Microplate reader data processing)
- OriginPro (Advanced data analysis and graphing)
- JMP (Statistical discovery and DOE)
- Image Lab (Gel and blot imaging analysis)
- MestReNova (NMR data processing and analysis)
- Fiji (ImageJ) (Scientific image analysis)
- CellProfiler (High-throughput image analysis)
Specialised Measurement and Engineering Tools – Niche applications for specific physical measurements and material testing.
- ZS Explorer (Zetasizer / Dynamic Light Scattering)
- Trapezium X (Materials testing/tensile strength)
- BMG Optima / Omega (Microplate reader control and analysis)
- Chemical Diagrams (Medusa-Hydra) (Speciation/chemical diagram plotting)
- Chemical Equilibrium Diagrams (Java) (Equilibrium/speciation diagram tool)
The Kriston Technology Advantage: We understand that many scientific packages require specific expertise to ensure hardware compatibility. We work directly with your lab team and instrument vendors to manage and support many common laboratory software suites, so your scientists can focus on research, not troubleshooting.
Case Studies
Providing best in class Cyber Security Solutions for our life sciences customers
FluoRok, a deep-tech start-up, successfully renewed their Cyber Essentials certification with the expert guidance of Kriston Technology Limited.
How Presymptom’s Cyber Essentials certification renewal process strengthened cyber secuity and booest customer confidence.
Managed IT Security for Life Science and Biotechnology Companies
Within the pharma and biotech industries there is an increasing awareness of cyber threats that they face today. Kriston technology provides a comprehensive range of preventative measures to help keep your pharmaceutical and biotechnology business safe and secure.
• Cyber Essentials
• Cybersecurity audit and reporting
• Antimalware, antivirus, and DNS layer protection
• Managed Firewall
• Managed Backup
• Disaster Recovery
• Business Continuity Planning
• Vulnerability Management
• Penetration Testing
Key Benefits of our Managed IT Support for Life Science Companies
Life Sciences IT Support FAQs
We specialise in supporting biotech, pharma, and life sciences businesses. Our team understands the unique IT requirements around compliance, data integrity, and scientific workflows, and we have direct experience supporting lab environments, LIMS/ELN systems, and scientific instrument integration.
We help you stay audit-ready by applying best practices aligned with Cyber Essentials Plus, ISO standards, and sector-specific regulations. Our support includes policy guidance, audit reporting, and regular security reviews to ensure IT systems meet compliance requirements.
We support a wide array of life sciences applications, ranging from computational modeling to lab-bench analysis. Our expertise includes Bioinformatics (AlphaFold, CLC Main Workbench), Statistical Analysis (GraphPad Prism, OriginPro, JMP), and Data Visualization (Image Lab, FlowJo). We also provide specialized installation and network configuration for vendor-specific suites from Agilent, PerkinElmer (Syngistix), and Malvern Panalytical.
We frequently encounter instruments that require older operating systems or specific configurations. We use isolated network segments (VLANs) or secure virtualisation to keep these vital tools running safely within a modern, Cyber Essentials compliant environment.
Yes. We specialise in the “last mile” of lab setup ensuring that high-value hardware communicates securely with your network. We provide expert installation-only support for complex systems like Biacore, Incucyte, Attune, and Unicorn. We work alongside instrument vendors to ensure software is correctly configured for data integrity and remote access without compromising your security posture.
Although the majority of our life science customers are located in Oxfordshire, we support life sciences and STEM business within the Golden Triangle, and throughout the UK, and internationally for our customers that have expanded into USA.
Yes. We provide secure, cloud-based IT solutions designed for life sciences organisations with hybrid and remote teams. This includes role-based access controls, managed devices, VPNs, and collaboration platforms, ensuring researchers can work safely and productively from the lab, the office, or in the field.
Yes. Protecting your intellectual property and confidential research is critical. We have NDAs available where required and operate strict internal security and confidentiality policies across our team.
Yes, we specialise in scaling life sciences companies, and have take startups and spin outs from the university from a few member to 200+ users. This includes assisting and designing greenfield sites, and associated infrastructue.
Yes, absolutely. We’ve helped numerous startups over the past 25 years, and many are still our customers. Whether you’ve just been spun out of a university or fund raising, we can help you lay the foundation of good it practice that will scale as your grow.
We provide clear, predictable pricing with no hidden costs. Our managed service is typically billed per user, with add-ons for enhanced security services.
We offer a layered approach to cyber securtity, protecting your labs, and intellectual property with solutions like, endpoint protection, managed detection and response, network security, encryption, vulnerability management, penetration tests, and secure onsite and offsite backups.
Partner with Kriston Technology for your Life Science and Biotech IT Support Needs
Don’t let IT challenges hinder your vital work in the life sciences and biotechnology sectors. Kriston Technology offers the specialist IT support for life sciences and biotech so you can operate efficiently, securely, and in compliance with industry regulations.
Enhance your pharma or biotech company’s IT infrastructure with specialised support services. Call Kriston Technology today on 01993 880 980 and speak to one of our friendly expert staff to discuss your requirements, or fill in the contact form below and request a callback.
Book a free IT Health Check for your business
Are you getting the most from your IT investments? Are your IT systems holding you back?
For new and potential customers we offer a free no obligation IT Health Check, so you can see how your IT systems are performing and the IT support your business could benefit from.
