Kriston Technology can act as your complete outsourced IT department, and strategic IT business partner, providing a bespoke Managed IT Service tailored to your company’s business needs.
Fully Managed IT Support for SMEs
IT systems are critical for businesses of all sizes, and knowing there are professional and qualified engineers ready to help when required gives our customers peace of mind.
A vital aspect of our Managed IT Support is the Strategic IT advice we can provide you, drawing on a wealth of experience from solutions provided to other SMEs in many different industries.
We will proactively manage your IT systems, with regular patching and maintenance, identifying new technologies and solutions applicable to your business.
No two businesses work or operate the same way, so each of our Managed IT service contracts are tailored to your business’s specific requirements
We will utilise Remote Management and Monitoring agents to provide 24 x 7 monitoring and alerting, allowing us to resolve potential problems before they impact your business.
We are a Microsoft Gold partner, proving our skills and commitment to Microsoft solutions, including Microsoft 365 and Microsoft Azure.
We’ll ensure you are making the most of your IT investments.
With our fully Managed IT Support service, we become your IT department. Providing day to day IT Support and Strategic IT advice to help your business make the most of its IT investments and be successful.
Managed IT Support Key Features
We support over 100 local and national businesses with their IT systems.
What we will provide
Strategic IT Partner – Each client we look after is different, with different requirements, we’ll become your virtual CIO, advising on new technologies suitable for your business, IT transformation, planning, policies and more.
Telephone, Email and Remote Support – access to our experienced 1st/2nd line helpdesk engineers, supported by a team of 3rd line engineers and product specialists.
Onsite Support – regular scheduled visits, ad-hoc and break/fix onsite support, as and when you require assistance.
Certified, Experienced Engineers – our staff are highly trained in the solutions and technologies we provide to our clients.
Return on IT Investment – we’ll help you make the most from your investment in IT.
Smooth IT Transition – working with your current IT service provider or internal IT staff we’ll ensure the handover is as seamless as possible during your transition to working with Kriston Technology through our onboarding process and creation of a tailored onboarding plan.
Optional Add-ons
Taking the next step
If you would like to find out more about our Managed IT Support Services and how we can help with your business success, contact Kriston Technology on 01993 880 980 today for more information.
