IT Support for Oxfordshire Life Sciences and Biotech Companies
Oxford has long been a powerhouse in the life sciences sector, with a rich history of innovation rooted in its world-renowned university and research institutions. Over the decades, this legacy has fostered the growth of a vibrant ecosystem of biotech and pharmaceutical companies, ranging from pioneering startups to global leaders. The region is home to numerous science parks—including the Oxford Science Park, Begbroke Science Park, and Harwell Campus—that serve as hubs for cutting-edge research, collaboration, and commercialisation.
It’s not surprising then that we have a long history of working with Life Sciences and Biotechnology companies in Oxfordshire. Originally located on Begroke Science Park, we have provided IT Support services to many of the Science Park users. Now in our Long Hanborough offices, we provide specialised IT Support servies for life sciences customers, throughout Oxforshire, from Harwell and Milton Park, to the Oxford Science Park and Arc Oxford and Begbroke Science Park.
With such a vibrant Ecosystem, many of our clients have come back to Kriston Technology for IT Support time and again, as they have moved companies or started in new roles within other Life Sciences businesses.
We have in-depth experience in supporting companies in these fields and the complexities of integrating scientific equipment and IT. We understand how vital it is to comply with industry regulations, protecting your intellectual property and plan for business continuity and growth.
We understand the unique requirements Scientific companies have and can provide fully tailored IT solutions for pharmaceutical and biotechnology companies. We will work with you to create an IT roadmap aligned to your business’s strategy and goals, making sure you are getting the most value for money from your investments in IT.
Client Testimonials
Don’t take our word for it – here’s what our clients say:
Iain Miller
CEO of Presymptom Health
We’ve been using Kriston Technology for the past three years, and they’ve been nothing short of amazing. Fast, reliable, and a pleasure to work with every time!
Robin Cohen
CEO of aVaxzipen
Kriston Technology are an integral part of the team – their support is always available when we need it and to the highest standard. Their broad expertise across all aspects of IT and digital security has been invaluable to the company.
David Churchman
Founder and Managing Director of Inspired Health Outcomes
We simply don’t have IT issues – that’s because Kriston Technology manage our IT.
Some of our Life Sciences Clients
Why choose Kriston Technology for your Life Science IT Support in Oxfordshire?
We recognise that generic IT support isn’t enough for the highly specialised world of pharmaceuticals and biotechnology.
Industry Expertise – We have been working in the Pharma, Biotech and Life Sciences sectors for over 25 years. Our team of IT professionals are industry certified and have experience of working with mulitple pharma companies, cumulating in a wealth of knowledge at their finger tips.
Security-focused – We are Cyber Essentials certified and security-focused. We understand protecting your sensitive research data, and your intellectual property is vital to your business. Security is at the core of our IT Support, by using a mutli-layered suite of security tools, adhering to security best practices, proactive monitoring and vulnerability management we will provide you with the right balance between data protection and end user productivty.
Fully Managed Service – We will support your full IT stack, from 1st line helpdesk to 3rd line support and IT projects. We’ve experience of supporting Lab computers to Electronic notebooks, and liaising with specialist vendors to keep your research and experiments on track.
Proactive Monitoring and Maintenance – We don’t just react to problems; Kriston Technology provides proactive monitoring and maintenance as part of our IT support for pharma and biotech to identify and resolve potential issues before they impact your operations.
Scalability and Growth – As your research and development evolve, your IT infrastructure needs to scale accordingly. Our IT support for pharma and biotech is flexible and adaptable to support your growth trajectory.
Specialist Scientific Software Support
In a biotechnology or pharmaceutical environment, your research is only as fast as the software supporting it. At Kriston Technology, we go beyond standard office applications to provide deep technical support for the specialized software suites that drive modern discovery.
We specialise in the ‘Last Mile’ of lab setup. Our team can assist with the installation and network integration of vendor-specific suites from ensuring your instruments communicate seamlessly with your secure data storage.
Whether you are performing AI-driven protein folding or managing complex instrumentation, our team ensures your software is correctly licensed, integrated, and optimized for your network. Our expertise includes:
Bioinformatics and Protein Modeling – These tools are used for computational biology, sequence analysis, and structural prediction.
- AlphaFold (AI-based protein structure prediction)
- Boltz (Molecular modeling/docking)
- HobPre (Protein homology modeling)
- CLC Main Workbench (Sequence analysis and genomics)
- CLC Sequence Viewer 8 (Sequence viewing/analysis)
- SnapGene Viewer (Plasmid/DNA sequence viewing and annotation)
- Illumina Sequencing Analysis Viewer (Sequencing run and results viewer)
Instrumentation and Control Suites – These are typically “vendor-specific” packages that interface directly with lab hardware.
- Agilent Suite (Chromatography/Mass Spec control)
- Attune (Acoustic focusing flow cytometry)
- Biacore (Surface Plasmon Resonance)
- Incucyte (Live-cell analysis)
- Unicorn (Protein purification/ÄKTA systems)
- PerkinElmer Syngistix (ICP-MS software)
- Malvern Panalytical Omni Access / Omni Trial (Particle characterisation)
- Metrohm OMNIS (Titration/ion chromatography control and data handling)
- Metrohm MagIC Net (Ion chromatography control and data handling)
- Magritek SpinSolve (Benchtop NMR instrument control and acquisition)
- Magritek Roboter (Automation/control for Magritek workflows)
- Shimadzu (Instrument control suite)
- Lab Solutions (Shimadzu instrument control and data system)
- Applied Biosystems QuantStudio Design & Analysis (qPCR instrument setup and analysis)
- Vialab (Integra) (Instrument control/automation)
- Vialink (Integra) (Connectivity/control layer for Integra systems)
- QY Printer (Instrument/report output utility)
- Signals (ELN / lab data platform and workflow management)
Data Anaylsis and Visualisation – General and specialised tools used to process raw data into publishable figures and statistical models.
- GraphPad Prism (Standard biostatistics and scientific graphing)
- FlowJo (Flow cytometry data analysis)
- Mars Data Analysis (Microplate reader data processing)
- OriginPro (Advanced data analysis and graphing)
- JMP (Statistical discovery and DOE)
- Image Lab (Gel and blot imaging analysis)
- MestReNova (NMR data processing and analysis)
- Fiji (ImageJ) (Scientific image analysis)
- CellProfiler (High-throughput image analysis)
Specialised Measurement and Engineering Tools – Niche applications for specific physical measurements and material testing.
- ZS Explorer (Zetasizer / Dynamic Light Scattering)
- Trapezium X (Materials testing/tensile strength)
- BMG Optima / Omega (Microplate reader control and analysis)
- Chemical Diagrams (Medusa-Hydra) (Speciation/chemical diagram plotting)
- Chemical Equilibrium Diagrams (Java) (Equilibrium/speciation diagram tool)
The Kriston Technology Advantage: We understand that many scientific packages require specific expertise to ensure hardware compatibility. We work directly with your lab team and instrument vendors to manage and support many common laboratory software suites, so your scientists can focus on research, not troubleshooting.
Case Studies
Providing best in class Cyber Security Solutions for our life sciences customers
FluoRok, a deep-tech start-up, successfully renewed their Cyber Essentials certification with the expert guidance of Kriston Technology Limited.
How Presymptom’s Cyber Essentials certification renewal process strengthened cyber secuity and booest customer confidence.
Managed IT Security for Oxfordshire Life Science and Biotechnology Companies
Within the pharma and biotech industries there is an increasing awareness of cyber threats that they face today. Kriston technology provides a comprehensive range of preventative measures to help keep your pharmaceutical and biotechnology business safe and secure.
• Cyber Essentials
• Cybersecurity audit and reporting
• Antimalware, antivirus, and DNS layer protection
• Managed Firewall
• Managed Backup
• Disaster Recovery
• Business Continuity Planning
• Vulnerability Management
• Penetration Testing
Key Benefits of our Managed IT Support for Oxfordshire Life Science Companies
Life Sciences IT Support FAQs
We specialise in supporting biotech, pharma, and life sciences businesses. Our team understands the unique IT requirements around compliance, data integrity, and scientific workflows, and we have direct experience supporting lab environments, LIMS/ELN systems, and scientific instrument integration.
We help you stay audit-ready by applying best practices aligned with Cyber Essentials Plus, ISO standards, and sector-specific regulations. Our support includes policy guidance, audit reporting, and regular security reviews to ensure IT systems meet compliance requirements.
Yes. We regularly work with laboratory information management systems (LIMS), electronic lab notebooks (ELN), and proprietary instrument software. Where needed, we liaise directly with vendors to ensure smooth integration, patching, and troubleshooting of scientific applications and hardware.
Although the majority of our life science customers are located in and around Oxford, we support business throughout the UK, including London, the North-East, the South-West, and internationally for our customers that have expanded into USA.
Yes. We provide secure, cloud-based IT solutions designed for life sciences organisations with hybrid and remote teams. This includes role-based access controls, managed devices, VPNs, and collaboration platforms, ensuring researchers can work safely and productively from the lab, the office, or in the field.
Yes. Protecting your intellectual property and confidential research is critical. We have NDAs available where required and operate strict internal security and confidentiality policies across our team.
Yes, we specialise in scaling life sciences companies, and have take startups and spin outs from the university from a few member to 200+ users. This includes assisting and designing greenfield sites, and associated infrastructue.
Yes, absolutely. We’ve helped numerous startups over the past 25 years, and many are still our customers. Whether you’ve just been spun out of a university or fund raising, we can help you lay the foundation of good it practice that will scale as your grow.
We provide clear, predictable pricing with no hidden costs. Our managed service is typically billed per user, with add-ons for enhanced security services.
We offer a layered approach to cyber securtity, protecting your labs, and intellectual property with solutions like, endpoint protection, managed detection and response, network security, encryption, vulnerability management, penetration tests, and secure onsite and offsite backups.
Partner with Kriston Technology for local specialised IT Support for Life Science and Biotech businesses
Don’t let IT challenges hinder your vital work in the life sciences and biotechnology sectors. Kriston Technology offers the specialist IT support for life sciences and biotech so you can operate efficiently, securely, and in compliance with industry regulations.
Enhance your pharma or biotech company’s IT infrastructure with specialized support services. Call Kriston Technology today on 01993 880 980 and speak to one of our friendly expert staff to discuss your requirements, or fill in the contact form below and request a callback.
Book a free IT Health Check for your business
Are you getting the most from your IT investments? Are your IT systems holding you back?
For new and potential customers we offer a free no obligation IT Health Check, so you can see how your IT systems are performing and the IT support your business could benefit from.
