IT Support for Pharma and Biotech Companies

With our long history of working with Pharmaceutical and Biotechnology comapnies in the UK. Many of our clients have come back to Kriston Technology for IT Support as they have moved companies or started new Biotechnology businesses.

We have in-depth experience in supporting companies in these fields and the complexities of integrating scientific equipment and IT. We understand how vital it is to comply with industry regulations, protecting your intellectual property and plan for business continuity and growth.

We understand the unique requirements Scientific companies have and can provide fully tailored IT solutions for pharmaceutical and biotechnology companies. We will work with you to create an IT roadmap aligned to your business’s strategy and goals, making sure you are getting the most value for money from your investments in IT.

Some of our Clients

Client Testimonials

Don’t take our word for it – here’s what our clients say:

Iain Miller

CEO of Presymptom Health

We’ve been using Kriston Technology for the past three years, and they’ve been nothing short of amazing. Fast, reliable, and a pleasure to work with every time!

Robin Cohen

CEO of aVaxzipen 

Kriston Technology are an integral part of the team – their support is always available when we need it and to the highest standard. Their broad expertise across all aspects of IT and digital security has been invaluable to the company.

David Churchman

Founder and Managing Director of Inspired Health Outcomes

We simply don’t have IT issues – that’s because Kriston Technology manage our IT.

Why choose Kriston Technology for your Pharma and Biotech IT Support?

We recognise that generic IT support isn’t enough for the highly specialised world of pharmaceuticals and biotechnology.

Industry Expertise – We have been working in the Pharma, Biotech and Life Sciences sectors for over 25 years. Our team of IT professionals are industry certified and have experience of working with mulitple pharma companies, cumulating in a wealth of knowledge at their finger tips.

Security-focused – We are Cyber Essentials certified and security-focused. We understand protecting your sensitive research data, and your intellectual property is vital to your business. Security is at the core of our IT Support, by using a mutli-layered suite of security tools, adhering to security best practices, proactive monitoring and vulnerability management we will provide you with the right balance between data protection and end user productivty.

Fully Managed Service – We will support your full IT stack, from 1st line helpdesk to 3rd line support and IT projects. We’ve experience of supporting Lab computers to Electronic notebooks, and liaising with specialist vendors to keep your research and experiments on track.

Proactive Monitoring and Maintenance – We don’t just react to problems; Kriston Technology provides proactive monitoring and maintenance as part of our IT support for pharma and biotech to identify and resolve potential issues before they impact your operations. 

Scalability and Growth – As your research and development evolve, your IT infrastructure needs to scale accordingly. Our IT support for pharma and biotech is flexible and adaptable to support your growth trajectory.



Managed IT Security for Pharma and Biotechnology Companies

Within the pharma and biotech industries there is an increasing awareness of cyber threats that they face today. Kriston technology provides a comprehensive range of preventative measures to help keep your pharmaceutical and biotechnology business safe and secure.

• Cyber Essentials

• Cybersecurity audit and reporting

• Antimalware, antivirus, and DNS layer protection

• Managed Firewall

• Managed Backup

• Disaster Recovery

• Business Continuity Planning

• Vulnerability Management

• Penetration Testing

Biotech Lab

Key Benefits of our Managed IT Support

  • Comprehensive audit of your current infrastructure
  • Seamless onboarding
  • IT Roadmap and strategy
  • Proactive IT support
  • Unlimited onsite support
  • Unlimited telephone and email support
  • Standard Service Desk hours 8:30am to 5:30pm daily
  • Guaranteed response and resolution times
  • High rate of first-contact resolution
  • 3rd party vendor management and support
  • 24 x 7 Real-time monitoring and alerts
  • Preventative system maintenance and updates
  • Optional monthly reporting for transparency
  • Per User Per Month Pricing
  • Dedicated Account Manager
  • Assigned primary and secondary engineers
  • System Audits
  • IT Asset Management
  • Daily backup checks
  • No hidden costs

Partner with Kriston Technology for your Pharma and Biotech IT Support Needs

Don’t let IT challenges hinder your vital work in the pharmaceutical and biotechnology sectors. Kriston Technology offers the specialist IT support for pharma and biotech you need to operate efficiently, securely, and in compliance with industry regulations.

Enhance your pharma or biotech company’s IT infrastructure with specialized support services. Call Kriston Technology today on 01993 880 980 and speak to one of our friendly expert staff to discuss your requirements, or fill in the contact form below and request a callback.

Book a free IT Health Check for your business

Are you getting the most from your IT investments? Are your IT systems holding you back?
For new and potential customers we offer a free no obligation IT Health Check, so you can see how your IT systems are performing and the IT support your business could benefit from.