Onsite IT Support is an essential service we provide at Kriston Technology. Although most IT issues can be resolved within minutes by our qualified engineers via the telephone and our remote support tools, sometimes an onsite visit is required. When this is the case, we have you covered.

Our onsite IT Support services include:

  • Emergency Support – If you have an IT emergency, we will provide onsite IT Support to help get your business back up and running.
  • Hardware Installations – new laptops, desktops, servers or network and wireless installations.
  • Hardware Repairs – It doesn’t happen often, but hardware does fail, and when that happens, we will arrange for one of our qualified engineers to provide onsite IT Support to replace the defective part.
  • System Health Checks – with our Remote Monitoring and Management (RMM) agents deployed to your computers, we have full visibility to pick up potential problems before they are noticed by our customers.
  • Onsite drop-in sessions – we can provide onsite IT Support clinics for your staff. Often your staff will soldier on with a problem until they spot a friendly IT Support face, with ad-hoc or regularly scheduled drop-in clinics your staff can seek onsite IT Support at a convenient time for them.
  • Recurring Scheduled Onsite Support – regular weekly, monthly, or quarterly onsite visits to perform IT maintenance and IT Support, perform visual inspections, check cabling and server cabinets are invaluable to pick up external factors our RMM agents can’t.
  • Office Moves – whether you are physically moving buildings or performing an internal departmental move, we can provide Onsite IT Support to help you move IT equipment, reconnect any cables and check everything is online ready in its new location.

We support over 100 local and national businesses with their IT systems.

Do you need Onsite IT Support?

Contact our friendly IT Support staff today at Kriston Technology to see how we can help your business excel and provide IT Support. Call 01993 880 980 today.

“Kriston’s high level of technical expertise and on call support has resulted in a highly stable and effective IT system.”

Ian Brent-Smith

Powersun Limited

Their response is always prompt and constructive. We feel they have taken the time to understand the constraints of our working environment and offer creative and affordable solutions to our problems .”

Gill Tishler

Oxford Citizens Advice Bureau

“Nothing really ever fazes them, they are completely professional and inspire confidence.”

Alain de Botton

Writer, philospher, TV presenter and entrepreneur

I would like to thank Kriston for their professional approach and time spent to ensure we had the correct structure for our move to SharePoint. The implementation was planned and prepared for to the finest detail which meant we were able to continue working without disruption. The support and efficiency that we have received has been second to none. Having Kriston’s support has not only helped our business move quickly on implementing SharePoint, but improved the smooth running of the business on a day to day basis. We cannot recommend them enough. “

Victoria Martinelli

Lemongrass Marketing

The Oxford Trust became Kriston’s client in 2013 and we have been really impressed with their IT services. Their consultants (our special thanks to Jack Cheung) do an excellent job with ongoing IT maintenance and support; they also understand the needs and budgetary constraints of a small charity with suggestions to improve our IT structure and reduce costs at the same time. They recently helped us migrate to the Office 365 and finalised the move during the Covid-19 lock down. Job well done! We would recommend Kriston Technology to anyone looking for quality IT services, delivered in a professional manner. “

Jane Braddock

The Oxford Trust